GHD Professional GHD Pink Set- Pink Limited Edition Complete Box Set

I bought this straightener off amazon.com after it being suggested by a Sephora customer service rep because I live in Canada. After i received it, I went to register it with GHD aand it wouldn't work. I contacted GHD directly and they said they would not honour a warranty, and I called Sephora and they would not honour it either.

GHD: "Thank you for your response. If Sephora wants to warranty it, that is Sephora's choice, but ghd North America is not able to warranty any stylers that are affiliated with Amazon.com. About 99% of the counterfeits in the US are coming from that website. We have a corporate policy in place at this time that states that we are only able to validate the warranty for stylers coming directly from an authorized retailer. I am sorry for the confusion, but the proof of purchase needs to be directly from Sephora in order to validate the warranty."

I did buy from THE SEPHORA AMAZON SHOP/amazon.com/sephora. Neither will honour the warranty so i am returning it...It's $200.00 and if it breaks next week I'm screwed, no one will return it. If you buy directly from sephora.com there is no problem. don't make the mistake i made, go directly to sephora. Would ahve been nice if the Sephora employee who orginally suggested I buy it from amazon would have let me know this.

I got my iron in July. I registered it and verified it was genuine. It was a good styler until it broke 3 months after I bought it. I have never spent so much money on any single styling item before in my life and I never will again. After doing some research I found out that the thermistor in my iron had broken, which from the number of similar consumer comments I found seemed to be quite common. I am sending the iron back to ghd for repair. I hope they will honor the purchase since I've heard they won't take back irons bought on Amazon. It makes me sick to think about it.

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This flat iron is super cute. I love the color pink it is sooo soft. This also starts up really fast. Much much better than my old chi. I really recommend this to anyone who wants a ghd flat iron. And the price is very reasonable and good. Also, anyone wondering this an authentic product, after I purchased it I registered it with GHD and it was authentic. Totally worth it...!

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I am currently trying to get my problem resolved with this company. When I first got these flat irons I was so excited, I try them once. But I wanted to wait until I wash my hair, etc. The second time I turn them on, they didn't work. The led light is solid, there is a loud beeping sound and they don't get hot....not sure purchasing these type of products are good online.

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This is a great product lovely packaging and extras compliment the super efficient ghd straightners! highly recommended and all in lovely girlie pink!! excellent, many thanks!

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