This products works totally different in the mall at their booths however, when you get this product home, it is not the same quality at all. It heats up really fast but the quality is not the same. This flat iron works no different from the others sold in beauty supply stores fo 9.99. I wouldn't recommend that you buy it unless you just want a flat iron that will straighten your hair lightly. If you are trying to really get a salon look, you might want to explore a better product than Royale,
I purchased this as a Christmas gift and was mortified to find out that the warranty may not be honored after the person receiving the gift had tried to register it for the 1yr warranty listed on the box at the Royale website! I prayed and decided to try and register the kit myself. About a week later, I received a call from Royale headquarters in Tampa, FL and they asked where I purchased it and I told them and they were very gracious to me. They decided to give me a 5yr warranty (as listed on their website) and not only that, they gave me a coupon code for 70% off my next purchase from their website that I used to purchase another gift! Thank you Lord for answering my prayers, and thank you Royale, whew!it was a christmas gift for my daugher and she loved it! shes usually a chi girl .. so this is a great product
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