This product does not use ceramic baked plates. The plates are actually metal coated in some type of red paint. The paint chips off soon after using.
The product also has a tendency to malfunction (as in stop working) soon after purchase.
If you can get a hold of a representative at their customer service (which is impossible right now because they have been upgrading their phone systems for a few weeks now) they will pretend to understand your concern and will state to either refund your money or send you a new product.
At this point, nothing happens. Many people have been charged again for shipping costs or for no reason at all. Watch your credit card account!!
Others like me have been waiting for almost 2 months and still have not recieved the 'true' ceramic pro. I have left messages for customer service and sent emails and I have waited for more than 2 weeks for someone to get in contact with me. No one has. No one will.
Advanced Beauty Solutions is scamming people out of their money. Do not become one of their victims. Please do complete research on this product or any others before purchasing. There are many other reviews out there that state exactly what I have written.
If you want a ceramic flat iron, your best bet is to buy it from a beauty supply retailer the ones who hair dressers & salons purchase their merchandise from!
Also, consult your hair dresser about any expensive product.I bought the wonderful True Ceramic Pro and that amazing price of $140.00. Let me just tell you it is the biggest rip off ever! The paint has come off my iron, and the cord has an electric fault. Which means if you dont play around with the cord, it does not stay on, all this happened in less than 6 months. I called for a replacement 3 months ago and am still waiting for a new one. I should have done my homework and hopefully you have done yours before you buy it. Dont buy it, it is a huge waste of money!
Buy True Ceramic Pro Infrared Ionic Styler Now
DO NOT BUY THE TRUE CERAMIC PRO! It is not truely ceramic! Mine broke after only 9 months, which is probably why it only has a six month warrabty. The first iron they sent me stopped working after two days, and the second they sent to me had chipped plates, and the third stopped working after only 9 months and the painted on plate coating chipped off VERY quickly to reveal METAL plates, NOT CERAMIC! I regret buying mine, it was not worth the money. The quality does not match the expensive price. This item should be priced at $1.00 for its quality. SCAM!Read Best Reviews of True Ceramic Pro Infrared Ionic Styler Here
I also fell for the Infomercials, and it did work GREAT at first, then I noticed my hair wasn't looking to great and started breaking off, and the red paint was chipping, I had a very hard time getting through to customer service, but they were very nice, when I did get a hold of them, I got 2 replacements, both chipped, and finally they refunded my money. Oh, and the last one, just stopped working, on top of chipping. And it is metal underneath the red paint. I wonder if they will get sued?? Some sort of class action thing?! it really did ruin my hair, I had very long beautiful healthy hair, almost down to my butt...now my hair is shoulder length and still dead!I had purchased this product and initially had very good results. However the paint on the "ceramic" plates began peeling off within five months. I have emailed the company with no response. I have called the customer service department but it states their phones are being changed for better service. I have contacted the better business bureau to get help in getting a refund. I would recommend reviewing all customer reviews on this product.
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