PYT Ceramic Styling Tool - Snow Leopard New

I have to admit that these ceramic hair irons do smooth my hair like no others I have used. I have thick, wavy hair that tends to frizz and once I tried this PYT iron at the mall, I had to have one.

The price was right from this seller. The iron arrived in a week. In the USPS box I found the unsealed (magnet closure) hair iron box and a "free gift" which may be a cardboard nail buffer, but I am not sure. A small slip of paper mentions this "gift" in the box and asks for positive feedback to be posted for this seller. Sadly, I cannot do so.

The hair iron itself does work, but not nearly as well as expected. It takes five or more minutes to get hot and does not seem to reach 400 as promised. There is a red light indicator on the unit that I am guessing should turn green once it reaches the temperature you set. The green light on mine flashed on but then went back to red and did not come back on.

However, the more serious issues were: first, the unit does not have a GFI plug. I would surely prefer to have a safety plug on something so likely to be used near a sink, but this item has just a small traditional plug. Buyer beware.

Second, my iron has missing parts, or tips, that should cover each outer end of the iron arms. Instead there is a bare, white, rough material, with paint leaked on it, which is lower than the iron plates and so catches my hair and pulls. I am guessing that two small plastic covers were left off in manufacture.

I wrote the seller, sent them clear photos and explained the obvious problem and asked to exchange for the same item but with cover plates. Seller wrote back that they do not have any more of these in stock (although they are still selling it on Amazon at a higher price). They asked me to put it back in the post office mailing box, mark it "return to sender" and drop it into a mail box (it won't fit) or an "unattended" mailing location. I am wondering if this is a way to avoid paying for return postage for a defective item and thus I am not confident that I would ever get my money back.

The mall seller claimed this iron retails for $200 but they sell it for $100. This Amazon seller listed it for $55. I have found another identical-looking iron on Amazon for $38, which may or may not be the same thing--meaning same manufacturer but different logo and packaging.

After all this, I realize that, if I can find it, I will have to pay a significantly higher price for a safe, quality product with a reliable warranty and responsive customer service.

This product is amazing!! I have tried many other straighteners which worked good but this one puts all the others to shame! It makes my hair so straight, sleek and soft!!

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This product works, but not to the extent that it's said to. Supposed to be revolutionary and straighten hair faster while making it smoother but it seems just like any other straightener I've tried. I do like to use it for curling and I do believe curling my hair with this product is easier and quicker than my last flat iron. But as far as straightening goes, I haven't seen any difference between this to my Conair.

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I have never had a straightening iron make my hair as straight as this one does and in a very short amount of time! I received this very quickly and have been thrilled with it! Great experience all the way!!!

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I placed my order Friday night and I JUST received it in the mail about 20 mins ago. Since I wanted to test it right away I've already plugged it in and I'm done with my hair already truly an all time record. I'm an African American female with long hair so 15 mins is unbelievable. I love it take you so much!!!

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